Customer Support Specialist

Anglo American is hiring a Customer Support Specialist! We are a leading company in South Africa looking for experienced professionals to scale our impact across the country and beyond. This remote-first position allows you to work from anywhere in South Africa with flexible hours. About the Role: As a Customer Support Specialist at Anglo American, you will play a key role in shaping our products and services. You'll work closely with leadership and peers to execute on our mission. What You'll Do: • Drive key customer support specialist initiatives from planning to execution • Build and maintain relationships with key stakeholders • Report on KPIs and contribute to strategic planning • Stay updated on industry trends globally and in South Africa • Represent Anglo American with professionalism and integrity What You Bring: • 2–6 years proven experience as a customer support specialist • Strong analytical and communication skills • Team player with a growth mindset • Relevant certification or degree preferred Compensation & Benefits: • Competitive ZAR salary • Health insurance • Annual leave (30 days) • Pension fund • Performance bonus