Customer Experience Manager

Toyota · Legal

🏢 On-site Job ID: ZA-092443
💰 ZAR 100,000 – 150,000/month 📍 Richards Bay, KwaZulu-Natal 💼 FULL_TIME 📊 Lead 🏭 Legal 📅 Posted: 2026-07-25
Toyota is hiring a Customer Experience Manager! We are a leading company in South Africa looking for experienced professionals to scale our impact across the country and beyond. You will work from our Richards Bay, KwaZulu-Natal office with a dynamic, ambitious team. About the Role: As a Customer Experience Manager at Toyota, you will play a key role in shaping our products and services. You'll work closely with leadership and peers to execute on our mission. What You'll Do: • Drive key customer experience manager initiatives from planning to execution • Build and maintain relationships with key stakeholders • Report on KPIs and contribute to strategic planning • Stay updated on industry trends globally and in South Africa • Represent Toyota with professionalism and integrity What You Bring: • 2–6 years proven experience as a customer experience manager • Strong analytical and communication skills • Team player with a growth mindset • Relevant certification or degree preferred Compensation & Benefits: • Competitive ZAR salary • Health insurance • Annual leave (30 days) • Pension fund • Performance bonus

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